Secure Shopping

Ensuring Security During the Holiday Season and January Sales

January 6, 2017 | By Comodo SSL

It’s not a holiday for hackers when retailers seek to make the most of the holiday season and the January sales. There have been reports of hackers battering E-retailers’ networks, coming from different parts of the world. Different kinds of malware strikes have been reported; these include DDoS (Distributed Denial-of-Service) attacks, POS attacks etc and it seems like hackers are bent on making the most of the sales season with massive data breaches.

Well, the online retail market is always a prime target for cyber criminals; they’d always target the sector to unleash malware strikes and make money. There are certain things that need to be done, to minimize such hacking risks and protect customers and data. Let’s take a look at what all can be done-

Security

Secure the connection– Secure the connection that’s used for online checkout. Using SSL (Secure Sockets Layer) certificates is one of the best things that can be done. It helps authenticate the identity of the business and also helps encrypt all data in transit. Thus, it helps protect sensitive personal data of customers from being stolen and misused. Using an EV SSL (Extended Validation SSL) certificate would help add a green bar in the browser, which would give customers a clear visual indication that a website is secure and trustworthy.

Set up the necessary alerts– It’s always good to set up system alerts to get notification of suspicious activities. These include the occurrence of multiple transactions from the same IP address, multiple orders placed by the same person using different credit cards/phone numbers etc.

Avoid storing sensitive data– Companies storing customers’ sensitive personal data should be avoided; this is strictly forbidden as per PCI compliance standards. This could prevent hackers from getting away with customers’ personal data and causing damage.

Go for PCI compliance, have regular PCI scans– PCI compliance is a must for any online business today; it contributes greatly towards securing businesses and customers’ personal data. It has to be remembered that PCI compliance is not a one-time thing. Regular PCI scans, going for PCI SAQ on a regular basis etc contribute greatly towards securing businesses and customers’ personal data.

Monitor website constantly– Monitoring the company’s website, using some real-time analytics tool, helps observe how visitors are interacting with the website in real time, It also helps detect fraudulent behavior and stay alerted for malware, virus and other harmful software that may target the website.

Educate, train employees– This is one of the most important aspects of security. Educating employees, training them on how to ensure security and also on how to tackle security breaches whenever they happen and training them on how to handle customers’ personal data are all important aspects of security for any e-retailer business.

There are also other basic security measures which can be adopted, including layering the security, ensuring the presence of DDoS protection and mitigation services, regular testing of the e-commerce website for security vulnerabilities etc.

EV SSL

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